FAQS


engaged in the R&D, production and sales professional manufacturer

Why do we dare to say that TIANYI is the NO.1 high-end cell phone LCD Screen



Frankly speaking, TIANYI is the best high-end screen with best user experience and the highest return rate!
1. The unique G+F structure creates a perfect match after installation. It is easy to install and restore the original thickness.
2. Touch function, 3D function and others can still be used normally with broken glass. If you accidentally broke your phone, you can handle the urgent things and then repair it.
3. True Color technology, high color gamut and high brightness to restore original display effect.

Are customized products supported?



Dear, our screen models have more than 500 kinds, support any model OEM, can be customized according to customer needs of different quality, packaging and so on

I want to establish an in- depth partnership. Are you looking for an authorized agent?



Yes, we implement one city one agent (the policy to protect agent).Give you the best price in the local area. Welcome to join us for the city . Contact tianyi3c@outlook.com to get more detailed information

When will you send out goods?



it will be delivered within 1-2 working days

What are the unique advantage of TIAN YI



1. High color gamut. There are several suppliers who provide high color gamuts products on the market today, but TIAN YI is the leader, and we are constantly updating and staying ahead.
2. Others: True 3D, Real fingerprint oil,Original FPC connector, 3M ESR and other more than ten details improved, all-round infinitely close to the original screen.
In addition, iTruColor has passed 3 major international certifications CE, ROHS and FCC.

What benefits does TIAN YI bring to our partners



1. It is easier to attract new customers, especially high-end customers who focus on quality.
2. It can maintain existing customers, more and more industry customers began to pay attention to high-end screens. Imagine if you are missing this product now, and your old customers need similar products, then they may find your peers to buy.
3. It can significantly reduce the after-sales rate, and get favorable comments from customers with less than one-third of the peers' ultra-low after-sales rate;
4. TIAN YI comes with a research and development team that continues to innovate and stay ahead. Working with such a factory will also ensure your advantage in local competition.

How can't my phone save the file



reason:
1. The memory card has a virus.
2. The memory card is damaged.
3. The phone or memory card has insufficient space left.
resolvent:
1. Use antivirus software to kill virus, or format memory card (backup existing files in advance).
2. Replace with a new memory card.
3. Clear the useless storage data of the mobile phone memory card and clear the cache.

The photo taken by mobile phone is so blurred



reason:
1. The camera pixel setting is too low.
2. The camera lens has dirt.
3. There is a problem with the light. Photos taken at night will be blurred than in the daytime.
4. When taking photos, the hands shake or the objects are moving, and the camera cannot form a gathering point.
resolvent:
1. Enter the camera settings and set the pixel to the highest.
2. Wipe the lens of the camera with the lens cloth, or use the detergent specially used to clean the lens.
3. Turn on the flash when shooting at night.
4. Keep it steady when taking pictures, and take pictures after focusing.

What happened when the phone suddenly crashed?



reason:
1. The mobile phone is running out of memory.
2. The mobile phone is ROOT.
3. Misdeletion of software.
4. The software itself fails.
resolvent:
1. Exit some programs running in the background.
2. Re-upgrade your phone or go to the service center to upgrade your software.
3. Reinstall the latest version of the program or game.
4. Restore the factory settings after backing up the important data of the phone.tion

Why can't I turn on my mobile phone



reason:
The mobile phone is stored for a long time, and the power is exhausted.
resolvent:
Charge it for about 10 minutes, and then confirm whether it can be turned on. Some mobile phones can try to press and hold the power-on button for 10 seconds, and then forcibly turn off the power supply and charge it for a period of time before trying to turn it on; Some mobile phone batteries need to be charged for a period of time after being over-discharged, and can be started only when the battery voltage reaches the starting voltage of the mobile phone.